Privacy Notice

EFFECTIVE: Mar 18th 2024

This Privacy Notice (the “Privacy Notice”) governs the manner in which Tutor Global Hub, and its related and affiliated entities, unless otherwise stated or otherwise governed by such entity’s own privacy notice (“Tutor Global Hub”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of its www.tutorglobalhub.com website, applications, and technology platform, and any derivative or affiliated websites on which this Privacy Notice is posted, linked, or referenced (collectively, the “Site”). The Site is owned and operated by Tutor Global Hub. Please note that this Privacy Notice covers Tutor Global Hub’s practices regarding information collected from/through its Site. Please read this Privacy Notice carefully to understand how we handle your information. By using the Site, you agree to the terms of this Privacy Notice. You shouldn’t use the Site if you don’t agree with this Privacy Notice or any other agreement that governs your use of the Site.

The Information Tutor Global Hub Collects and Receives

The categories of information that are collected will depend upon the nature of your interaction(s) with Tutor Global Hub and the Site. Below are examples to help you better understand the data we collect.

Information you provide to us.

We collect a variety of information that you provide directly to us in connection with your use of the Site. While parts of the Site may not require you to provide any information that can directly identify you (such as if you choose to browse the website without logging in), the specific types of information we collect will depend upon how you use the Site and the information you choose to provide. The types of data we collect directly from you include:

Contact information.

When you submit an inquiry through the Site, we collect your name, email address, and phone number if provided, along with general information about the nature of your inquiry. When you create an account through the Site, we will also collect your username, password, mailing address, and other information related to providing you services through the Site.

Payment information.

If you make a purchase with us, we (or our business partner(s) who process payment transactions for us) may collect your billing or other financial information in order to process the transaction(s). If you are a contracted tutor, instructor, expert, or educator (collectively, “Professionals”) through the Site, then we (or our business partner(s) who process payment transactions for us) will collect bank account or other financial information in order to facilitate payments to you based upon invoices you submit through the Site and in conjunction with your signed independent contractor agreement(s). Please note that for security we do not store sensitive cardholder data, such as full credit or debit card numbers, card authentication data, or sensitive bank account information.

Personal, professional, and education-related information. Professionals who seek to enter into independent contractor agreements with Tutor Global Hub or its related and/or affiliated entities are asked to provide additional personal information in support of the Professional’s respective skills and experience, as well as a social security number or taxpayer identification number for tax purposes and government-issued identification, as necessary to facilitate payment and to comply with legal obligations. Professionals also have choices about the information the Professional chooses to include on the Professional’s profile on the Site once under contract, such as education, work experience, skills, city or area, likes or interests, photo, etc. We may also receive criminal history information about Professionals who undergo the background check process, which is administered by external third party vendor(s) that specialize in criminal background checks. Please note that for security we do not collect or store background check information. Customers may also share personal, professional, and education-related information in connection with their requests for tutoring through the Site.

Student data.

Information you submit or otherwise provide or authorize us to collect, which may include voice and likeness information. We collect the information you post or submit on/through the Site. This includes comments, reviews, documents, questions, chats, messages, assessments, videos, or photos. Such shared content may be publicly viewable by others depending on where it is posted, shared, or viewed. We also collect any other information you may provide to us or authorize us to collect, including any other identifier that permits the ability to contact you. If you communicate with Tutor Global Hub or its affiliates by e-mail; post messages to forums; make telephone or cell phone calls or texts; communicate through electronic devices or other interactive devices; complete online forms, surveys, sweepstakes, or contest entries; or communicate with Tutor Global Hub or its affiliates by any means, any information provided in such communication may be collected by Tutor Global Hub.

Information about third parties that you provide to us. A User may also provide personally identifiable information about others, such as emergency contact information for notification in the event a situation requires it, or, if you choose to use our referral service to refer a friend to our Site, then you may provide your referral’s name and email address, as further detailed in the Refer-A-Friend section below. If you submit any personal information about another individual to us, then you are responsible for making sure that you have the authority to do so and to allow us to use their personal information in accordance with this Privacy Notice.

Information through surveys, testimonials, comments, reviews, and blogs. You may decide to participate in a survey, to provide a review, to provide a testimonial, to comment on a blog or social media post, etc. If you decide to participate or comment, then you may provide certain information that may include personal information. In addition, we may post customer testimonials/comments/reviews on our Site that may contain personally identifiable information; however, if/when that happens, we obtain the person’s consent via email or other means prior to posting the testimonial, which authorizes us to post certain information along with their testimonial. We may invite you to complete a survey or participate in a promotion, either through the Site or through a third-party platform. If you participate, we will collect and store the data you provide as part of participating. That data is subject to this Privacy Notice unless otherwise stated in the official rules of the promotion or survey, including notifying winners and distributing rewards. Where we use a third-party platform to administer a survey or promotion, the third party’s privacy policy will apply.

Passively-collected information. 


We collect certain information as you visit or interact with our Site, such as; Internet and electronic network activity information, such as device and usage information. Tutor Global Hub may collect information about your browser type, language preference, referring site, subsequent site, and date/time of each visitor request. The purpose of collecting non-personally identifying information is to better understand how Users use the Site. Tutor Global Hub may collect information about your operating system, Internet Service provider information and IP addresses, and other device identifiers, such as mobile device information. In addition, Tutor Global Hub may collect information about your use of the Site, unique views, originating sites, etc., including through the use of tracking technologies (See section pertaining to Tracking Technologies for more information). A User browsing the Site without registering an account or affirmatively providing personally identifiable information to Tutor Global Hub does so anonymously.

Analytics information.



Tutor Global Hub uses certain third-party services to assist in analysis, auditing, research, and reporting regarding the Site. These third parties may use web logs or web beacons, and they may set and access cookies on your computer or other device. In particular, Tutor Global Hub uses Google Analytics to help collect and analyze certain information for the purposes discussed in this Privacy Notice.

You may opt out of the use of cookies by Google Analytics at https://tools.google.com/dlpage/gaoptout.

Demographic information and information about your interests. 



Tutor Global Hub may collect information such as your zip code, gender, age, income, household or lifestyle information, and information about your interests and preferences.


How We Use Information

Tutor Global Hub may use personally identifiable information collected through the Site for the following reasons:

• for the specific purposes for which the information was collected;
• to fulfill a contractual obligation;
• to contact Users regarding Tutor Global Hub’s live-learning platform;
• to communicate to Users, including regarding products and services offered through Tutor Global Hub, its parent, subsidiaries, and trusted affiliates;
• to maintain and improve its products, services, and sites;
• to provide support;
• to enhance Users’ experiences with the Tutor Global Hub platform;
• to inform Users of offerings that may be of interest;
• to process payments;
• for business planning, marketing, advertising, and sales purposes;
• for information security purposes;
• to defend its legal rights;

to efficiently maintain its business; and to comply with applicable law.